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Privacy Policy


This document was last updated 17 May 2017.

What information we collect and why

We collect certain information or data about you when you use the Website.

This includes:

  • questions, queries or feedback you leave, including your email address if you send an email to Rooftime
  • your IP address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques to help us improve the website
  • details to allow you to access our services and transactions, e.g. an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose you provide it for)

This helps us to:

  • improve the site by monitoring how you use it
  • respond to any feedback you send us, if you’ve asked us to
  • provide you with accurate information about our services if you request it

! We can’t personally identify you using your data.

Where your data is stored

We store your data on our secure servers across Europe.

It may also be stored outside of Europe, where it could be viewed by our staff or suppliers.

By submitting your personal data, you agree to this.

Keeping your data secure

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.

! Any data you transmit is at your own risk.

We have procedures and security features in place to try and keep your data secure once we receive it.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Payment transactions are always encrypted.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with the authorities for legal reasons.

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Links to other websites

The Website contains links to and from other websites.

This privacy policy only applies to this Website, and doesn’t cover other services and transactions that we link to.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to the Website from another site

If you come to the Website from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Cookies

This document was last updated 26 April 2016.

What is cookies

The Website puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

How we use cookies

Cookies are used to:

! We don’t use cookies to identify you personally.

You’ll normally see a message on the site before we store a cookie on your computer.

Find out more about how to manage cookies.

What cookies are used on the Website

Google Analytics

We use Google Analytics software to collect information about how you use the Website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, e.g. improving site search.

Google Analytics stores information about:

We don’t collect or store your personal information (e.g. your name or address) so this information can’t be used to identify who you are.

! We don’t allow Google to use or share our analytics data.

Login preferences

This website has areas with restricted access. We save a cookie to remember your login preferences if you access these areas.

Messages and notifications

We might display a message on all pages of the Website to tell you about an important event or situation. We’ll save a cookie that will let us know how many times you’ve seen it, if you’ve dismissed it and when not to show it again.

Our introductory message

You may see a pop-up welcome message when you first visit the Website. We’ll store a cookie so that your computer knows you’ve seen it and knows not to show it again.

Third party websites

Most websites we link to are run by different companies. These websites may set additional cookies and, if so, will have their own cookies policy.

YouTube videos

We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.

24 Hour Call Out


Call 07831 763 189 for emergency repairs

Here at Rooftime, we have a qualified team of professional roofers that are available 24/7. Should you notice damage to your roof and need to have it repaired, our team is available at those times when emergency repairs require immediate attention. If the contents of your home or business are in jeopardy due to sudden structural damage to your roof covering, all the more reason to get Rooftime on the job before sustaining loss which could have been avoided.

Request a free consultation
Call 07831 763 189